HN Global Immigration makes every effort to respond to all inquiries that are not addressed by our FAQ (Frequently Asked Questions) page within one (1) business day. Business days in Canada are Monday to Friday, 09:00 to 17:00, Eastern Time. Please contact our office ONLY if your inquiry does not appear on our FAQ page and we have not acknowledged receipt of your communication within one (1) business day from the time of receipt.

Not only is e-mail the most expeditious and efficient form of communication but, we require a written record of ALL of our communications with you.

Each and every piece of correspondence that we receive from you is stored by our firm in physical and electronic files in our office. To reduce confusion and expedite your case it is important that you include your file number and contact information on every piece of correspondence to allow us to devote our full attention to working on your file, thereby achieving the best possible results for you and exceeding your expectations.

Obtaining “permanent residence” or “permanent resident status” in Canada, commonly referred to as “immigrating to Canada” or becoming a “landed immigrant,” is the successful culmination of the immigration process. This process results in the issuance of an “immigrant visa” or a “confirmation of permanent residence document.” Individuals who receive this visa or document must present it to an Immigration officer at one of Canada’s official ports of entry to officially become landed immigrants.

Canadian permanent residents, also known as landed immigrants, and citizens share the same rights and privileges, such as access to free healthcare and free elementary and secondary education, with three key differences:

1. Permanent residents are not allowed to vote.
2. Permanent residents cannot obtain a Canadian passport.
3. Permanent residents can be deported if convicted of certain crimes.